BUSN 258 Customer Relations Week 2 DQ,You decide and Assignment Devry

QUESTION

BUSN 258 Customer RelationsWeek 2Week 2 DQ 1: Building Customer Loyalty Selling (Graded)How do you feel about being sold to or managed? What techniques do sales people use that irk you? What techniques really resonate with you?Week 2 DQ 2: Building Customer Loyalty Listening (Graded)What’s the difference between hearing and listening? Do you prefer email, voice mail, texting, or talking to a live person? Are things changing?Week 2 Assignments:What are some factors (patterns of behavior) that project a company’s culture? List several examples from organizations you work in.BUSN 258 Week 2 You Decide: Scenario Analysis Customer Relations

 

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