Business is booming for Waters, Inc., a growing customer service fulfi
QUESTION
Business is booming for Waters, Inc., a growing customer service fulfillment business. Most of its business is coming from clients who once outsourced their customer service needs to firms in India. A major client just signed a contract that will take effect in nine months. This means there are only nine months to purchase the equipment and to train 75 new customer service representatives. As a purchasing agent, you are tasked with getting the computer equipment and software that the new agents will need to the specifications of both the client and established company standards.
This assignment has three distinct parts that are outlined below. This paper will be 810-pages long. Label each part clearly.
The format of the report is to be as follows:
ANSWER:
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