BUS 499 SLIP2 Assignment _Company- Walmart

QUESTION

PAPER FORMAT AS FOLLOWS:Set 1-inch margins on all four sides.?Use 12-point type throughout; don’t use different type sizes.?Double-space the text throughout the paper, including the reference page.?Do not put extra spaces between paragraphs or between headings and paragraphs.?Use italics or bold for emphasis, but use them sparingly or it becomes too distracting for your readerMust have references!Grammar is Paramount!bus499 slp2Company is WalmartConsider Walmart’s mission and strategy from the perspective of its potential, prospective, and present customers. In this section of the assignment you’ll begin to identify objectives and measures relevant to that perspective.See attachment.Once you’re reasonably clear on what’s involved, think about your organization and its customers/clients/users/service recipients/whatever-you-wish-to-call-them, and then:Identify at least three objectives for Walmart’s customer service perspective and show how they relate to the mission, vision and strategy of the organization.For each objective, develop at least one meaningful performance measure (metric).For each objective, identify at least one expected level of performance (target).For each objective, identify at least one new action or program that needs to be developed to ensure successful implementation of the organization’s strategy (initiative).Comment briefly on the relationships of the customer service objectives that you’ve identified here to the financial objectives that you identified in the Module 1 SLP assignment. How do they help to fulfill those objectives? If they don’t (and they don’t have to), what makes them more important than objectives that would relate to finances?Finally, do you wish to make any changes to your Module 1 objective write-up in light of your Module 2 experience?Here’s a table that you may wish to copy and fill in (the boxes are expandable – take all the space you need to be complete in your descriptions. No more than 2-3 pages should be necessary.).9px;=”” 12px=””>ObjectiveMeasureTargetActionRelationships to other objectivesRevisions (if any) to Module 1 ObjectivesObjective/ModuleMeasureTargetActionPAPER FORMAT AS FOLLOWS:Set 1-inch margins on all four sides.?Use 12-point type throughout; don’t use different type sizes.?Double-space the text throughout the paper, including the reference page.?Do not put extra spaces between paragraphs or between headings and paragraphs.?Use italics or bold for emphasis, but use them sparingly or it becomes too distracting for your reader

 

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