BSOP 326 Total Quality Management Week 1 Discussions Devry

QUESTION

BSOP 326 Total Quality ManagementWeek 1Week 1 DQ 1What is total quality management (TQM)? Is it something you can install, like a refrigerator? How do you know TQM when you see it?Week 1 DQ 2When we talk about a system view, what are we interested in and why? Why is a system view so important to have if you are going to implement TQM?

ANSWER:

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