Before interviewing an Hispanic family, what is the most important act

Before interviewing an Hispanic family, what is the most important action for the nurse to take?

a. Compliment each member on some visible asset
b. Establish rapport, and gain trust and confidence
c. Greet them in Spanish even if badly spoken and accented
d. Recognize the male as the authority figure in the family

ESSAYBID ANSWER

ANS: B
Regardless of the culture of the client family, it is crucial to establish rapport and gain trust and confidence before attempting to gather data. First impressions are important and the nurse should ensure a mutually respectful relationship is created. Thus, starting by providing compliments, greeting them with poor Spanish, or assuming that the male is the authority in the family may all lead to an unacceptable first impression of the nurse to the family.