As the clinical director of 24 employees, you have been asked to expla

QUESTION

As the clinical director of 24 employees, you have been asked to explain to staff members why they are not getting a raise this year, even though they have been working short-handed for many months and patient satisfaction scores have never been higher.

Because you believe yourself to be a transformational leader, you will approach this problem by:

a. Telling the assistant clinical director and asking her to share the bad news with the other staff members.
b. Posting a note on the bulletin board that includes the phone number of the chief nursing officer, so anyone who has complaints may express them.
c. Showing staff members the budget and asking for input about how to cut costs so that raises will be possible in the future.
d. Meeting with a small group of seasoned staff members and asking them how to break the news.

ANSWER:

ANS: C
Transformational leadership involves engaging those being led and inspiring shared vision in moving toward a goal that all will accept as desirable. This involves enabling and empowering others to believe that their input and effort will make a difference in solving problems.