QUESTION
As a new manager, you are shocked to learn that your unit is still using heparin in heparin locks. You are aware of evidence related to this practice and want to change this practice as quickly as possible on your unit.
You are in which stage of Lewin’s stages of change?
a. Unfreezing
b. Experiencing the change
c. Moving
d. Refreezing
ANSWER:
ANS: A
Although you may be at a higher level of change in relation to your individual practice and knowledge of the use of change, in this situation, you are recognizing the need for change in relation to practice on the unit that you are managing. This phase is the initial phase in first-order change and will involve listening to staff to see if they perceive a similar problem.
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