Amazon.com, which started out as an online bookseller, suggests simila

QUESTION

Amazon.com, which started out as an online bookseller, suggests similar titles when readers choose a book, allows users to create and share “wish lists,” and invites customers to post reviews of the products.

It was one of the first online merchants to make successful use of the Internet. Since then, Amazon has expanded to offering far more than just books.

Is the following conclusion strongly supported by the statements above?

Amazon is on its way to achieving its goal of becoming “Earth’s most customer-centric company, where people can come to find and discover anything they may want to buy online.”
What will be an ideal response?

ANSWER

Answer: Yes, because these actions have been successful for Amazon and have been emulated by many other merchants. Not only that, Amazon was blazing new trails when the company established these innovations in the 1990s. Amazon continues to respond to the needs and wishes of its customers, such as by assembling one of the world’s largest collections of customer opinions.
Explanation: The Internet was created in the early 1990s, and Amazon was one of the first retailers to jump on the “information highway” with its online book sales. By anticipating what customers might want from their experiences in bricks-and-mortar bookstores, Amazon was able to recreate the results of dealing with an independent bookseller.