After several months in the role of manager of a dialysis unit, Maryan

QUESTION

After several months in the role of manager of a dialysis unit, Maryanne finds herself still questioning the gap in expectations between her and her staff and management

and is also questioning if she can reconcile her concerns about quality care with the strong cost containment orientation of the facility.

a. Internalization
b. Acceptance
c. Development
d. Discrepancy

ANSWER:

ANS: D
At this point, Maryanne is still experiencing discomfort and disillusionment with the gap between what she expected and what others expect of her in the performance of her role as manager. She is considering the significance and fit of the relationship for her, which is consistent with role discrepancy.