A young woman rolled her wheelchair up the ramp into the clinic to the

A young woman rolled her wheelchair up the ramp into the clinic to the desk where the intake nurse greeted her. Which of the following should be the nurse’s first response?

a. “How can I help you?”
b. “Who came with you today?”
c. Compliment her on her skill with the wheelchair
d. Sit so the nurse is on eye level with the young woman

ESSAYBID ANSWER

ANS: D
Nurses who demonstrate understanding of the issues confronting people with disabilities should approach them on an eye-to-eye level, listening to understand. Moving to eye level should be the first action that the nurse takes before beginning a conversation with the client.