A staff member experienced a shoulder injury while assisting with a cl

A staff member experienced a shoulder injury while assisting with a client transfer. The nurse manager’s most therapeutic response to this situation is to:

1. Thoroughly review the accident report filed by the injured personnel to determine the factors that contributed to the injury
2. Have a nonpunitive meeting with all the involved staff to discuss correcting the factors that resulted in the injury
3. Require that mechanical lifts be used in the transfer of all clients incapable of as-sisting with the transfer
4. Implement new policies and procedures to correct the factors that resulted in the injury

ANSWER

ANS: 2
An “after-action review” allows the health care team to apply knowledge about safe client mov-ing to the situation to identify safety factors contributing to the problem and make suggestions for the implementation of strategies to minimize risk to both client and staff.