A nursing manager of the medical–surgical unit is rewarding the staf

QUESTION

A nursing manager of the medical–surgical unit is rewarding the staff for exceptional job performance. Which should the nurse expect if the manager chose extrinsic rewards? Select all that apply.

1. Opportunities to gain experience
2. Increased job satisfaction
3. Improved ability
4. Increased recognition
5. Time off for conferences

ANSWER:

Answer: 1; 4; 5

Rationale:
• Opportunities to gain experience: Gaining experience means working more with different experiences. This would be extrinsic to the individual.
• Increased job satisfaction: Job satisfaction is internal, and therefore an intrinsic reward.
• Improved ability: The nurse’s ability to perform more tasks more efficiently and effectively is intrinsic, as it is internal to the nurse.
• Increased recognition: Recognition for a job well done is external to the nurse, and so is considered an extrinsic reward.
• Time off for conferences: Conference attendance is external to the nurse, and so is an extrinsic reward.