A nurse working in a rehabilitation center notices clients frequently

QUESTION

A nurse working in a rehabilitation center notices clients frequently asking for something to drink while in the facility. Which action demonstrates the use of the proper process in making a decision with regards to this problem?

1. The nurse determines what type of drinks most clients might want.
2. The nurse calls local beverage distributors to inquire about service pricing.
3. The nurse asks all employees to write down ideas about possible solutions.
4. The nurse encourages clients to bring a drink from home.

ANSWER:

Answer: 3

Rationale: The decision-making process involves assessment first; thus, asking for input of possible solutions from all employees indicates the nurse is using the correct process. If the nurse determines the type of drink wanted, calls distributors, or encourages clients to bring drinks from home, assessment is omitted, and the nurse moves into the implementation phase of the process.