A nurse manager understands that the typical first step in handling an

QUESTION

A nurse manager understands that the typical first step in handling an employee with a disciplinary problem is a:

a. Verbal reprimand.
b. Written reprimand.
c. Reminder of employment standards.
d. Day off without pay.

ANSWER:

ANS: C
The progressive model of discipline advocates that the first step of the disciplinary process is the informal reprimand or verbal admonishment. The nonpunitive discipline model advocates reminding the employee of the employment policies and procedures of the agency.