A nurse implementing effective communication guidelines during an assessment interview when:
1. Looking directly at the client to ensure good eye contact.
2. Managing the conversation to avoid periods of silence.
3. Providing personal experiences to help the client focus.
4. Sitting in a chair next to the client who is in bed.
5. Keeping arms unfolded and in a relaxed position.
ANSWER
Correct Answer: 1,4,5
Rationale 1: Communication guidelines for a therapeutic interview would include establishing eye contact, since doing so shows interest and focus on the client.
Rationale 2: Communication guidelines for a therapeutic interview would not include the avoidance of silence, since silence has therapeutic value.
Rationale 3: Communication guidelines for a therapeutic interview would not include personal experiences or opinions, since they can be viewed as a form of pressure by the client.
Rationale 4: Communication guidelines for a therapeutic interview would include sitting at the client’s eye level, since doing so helps create a sense of equality between the nurse and client.
Rationale 5: Communication guidelines for a therapeutic interview would include assuming a relaxed posture, since doing so conveys a non-threatening environment.
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