A CNO (chief nursing officer) knows that which factor is key to impact

QUESTION

A CNO (chief nursing officer) knows that which factor is key to impacting staff’s skills and abilities?

1. Leadership style
2. Pay and benefits
3. Peer evaluation
4. Physician expectations

ANSWER:

Answer: 1
Rationale: The organizational leadership’s ability to facilitate staff development has the greatest impact on the quality of care given by the staff. The pay, benefits, peer evaluations, and expectation of others are not the greatest motivators, and do not have the most impact on staff performance.