A client tells the following story about the first time she met her home care nurse, who was her case manager for many years. “From the first visit we really hit it off. I had just found out that I had multiple sclerosis and I started crying as soon as sh
She just sat there and held my hand and let me cry.” Rodger’s research calls this theme
A) establishing a pact.
B) talking and listening.
C) building trust.
D) giving back control.
ESSAYBID ANSWER
B
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