A 65-year-old female patient recently had a hip replacement and had a

QUESTION

A 65-year-old female patient recently had a hip replacement and had a straight catheter placed following surgery to empty her bladder. Forty-eight hours after the catheter was placed, the patient developed symptoms of a urinary tract infection (UTI).

The nurse manager approached the nurse who placed the catheter, blaming her for the cause of the UTI. Which quality approach did the nurse manager utilize?

A) Quality assurance techniques
B) Total quality management techniques
C) Continuous quality improvement techniques
D) Continuous quality management techniques

ANSWER:

A