Which of the following is the most important reason for knowing “famil

Which of the following is the most important reason for knowing “family stories”?

1. It is essential in relationship building.
2. It helps the nurse predict future care needs.
3. It is considered a best practice in customer service.
4. None of the above.

ESSAYBID ANSWER

ANS: 2

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1 Although hearing a patient’s story can help establish a relationship , the most important reason for assessing them is to get insights in possible future needs.
2 Family stories relate past experiences that can help predict future needs.
3 Although hearing a patient’s story can help increase patient satisfaction , the most important reason for assessing them is to get insights in possible future needs.
4 Although hearing a patient’s story can help increase patient satisfaction and establish a relationship, the most important reason for assessing them is to get insights in possible future needs.