A nurse has been assigned a new client who cannot speak English. In or

A nurse has been assigned a new client who cannot speak English. In order that the client receives accurate information, the nurse should:

1. Have a member of the housekeeping staff who speaks the same language translate.
2. Use the translation services supplied by the hospital.
3. Make sure a family member who does speak English is available.
4. Conduct the interview using hand gestures.

ANSWER

Correct Answer: 2
Rationale: Live translation is preferred since the client can then ask questions for clarification. Many large facilities are establishing their own translator services for the languages commonly spoken in their geographical regions. Nurses must be cautious when asking family members, client visitors, or agency nonprofessional staff to assist with translation. Issues of confidentiality or gender mismatch can interfere with effective communication.