What is the correct response for the licensed practical nurse that ans

What is the correct response for the licensed practical nurse that answers the phone to respond within the following scenario? The physician calls to leave orders late at night for one of his cli-ents.

1. “Let me get the Registered Nurse on the phone.”
2. “I am unable to take the order at this time. Please call in the morning.”
3. “Please repeat the order for me so I can make sure it is written correctly.”
4. “Let me have your phone number and I will have the supervisor call you back.”

ANSWER

ANS: 1
A telephone order involves a physician stating a prescribed therapy over the phone to a registered nurse. Saying that an order is unable to be taken and to call back in the morning is not an appro-priate response and not in the client’s best interest. It is best to repeat any prescribed orders back to the physician, who can then verify if it is correct or clarify the order. This is not the appropriate response. A registered nurse needs to take the verbal order, but it does not have to be the nursing supervisor.