The goal of the orientation phase of a nursing interview is to: (select all that apply)
1. Initiate the nurse-client relationship
2. Begin identifying the client’s needs
3. Earn the trust and confidence of the client
4. Assume the decision role for the client
5. Welcome the client to the nursing unit
6. Gather the client’s demographic information
ANSWER
ANS: 1, 2, 3
Initiating the nurse-client relationship, beginning to identify the client’s needs and earning the client’s trust and confidence. During the orientation phase you establish trust and confidence with a client. One important goal for the initial interview is to make the foundation for under-standing the client’s primary needs. Another is to begin a relationship that allows the client to become an active partner in decisions about care. As the orientation phase proceeds, the client should begin to feel more comfortable speaking with you so the necessary information can be obtained. Assuming the decision role isn’t correct as the client should be involved in all care de-cisions; assuming this role is not appropriate. While welcoming the client to the nursing unit is an expected outcome of the orientation phase of the interview process, it is not a goal. While gath-ering the client’s demographic information is an expected outcome of the orientation phase of the interview process, it is not a goal.
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