The text lists all of the following as outcomes of McDonald’s experime
The text lists all of the following as outcomes of McDonald’s experimental adoption of remote order taking except:
A) a decrease in accuracy in filling orders.
B) increased speed at the drive through window.
C) an increase in the costs associated with the drive-through portion of McDonald’s business.
D) employee dissatisfaction with constant monitoring and the stress of the process.
ANSWER
C
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