This section should include the following information

QUESTION

Assessment
Description

You are asked to write a report that explains your plan to
improve quality in the company/ organization. The plan should include the
following information as it applies to the company / organization you have
chosen:

Company background
Include a brief description on the
company/ organization of your choice and also make sure to include vision and
mission statements. List strategic objectives for the company then conduct a
SWOT analysis to only list major factors in each category of the analysis.

Rationale for adopting Total Quality Management
This section should include how TQM
should help the company/organization achieve competitiveness. Core competencies
are to be stressed along with competitive strategies. Implementation of ISO
9000 should be discussed in relation to TQM.

Requirements for improving Quality
This section should include the
following information as they are required for implementing and improving
quality:

–
The relationship between strategic management
and TQM. (mission /vision
statement and link it with TQM).
–
Mechanisms developed by the company that focus
on their adoption of one or different philosophies and their impact on their success. (systems, process, tools, equipment,
environment).
–
Leadership factors that are critical for success
of quality program in the company.

–
A description of the culture adopted by the
company and its appropriateness to the quality system.
–
Policies adopted by the company in order to
operate ethically, the role of managers in that respect, and relevance of
ethics to quality management.
–
Policies adopted by the company in order to
achieve a motivated workforce and to find its employees’ needs.
–
Mechanisms adopted by the company to detect
customers’ changing needs on a continuous basis.
–
Mechanisms adopted by the company to build partnerships
in order to continuously improve quality.
–
The relationship between ISO 9000 and TQM and
their benefits.

Implementation plan with justification
This section should include a plan
to improve quality. As the company/organization has already implemented some
level of quality, the description of the existing quality processes should be
included in addition to the plan for improvement.
( the table is example only for
GANTT chart, make another table with different steps and in order and depends
on the company)

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The report should be between 4000-5000
words and in APA format.

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