quiz 3 -The strategic management process tends to be narrow

QUESTION

This quiz contains 25 questions that are pulled randomly
from the various chapters indicated. You will have 1 hour and 15 minutes to
complete this assignment. You cannot close and finish later once you begin the
assignment.
Question 1 of 25
Score: 0 (of possible 1 point)
The strategic management process tends to be narrow at the
top levels of the organization and broad at the bottom levels of the
organization.
True

False

Question 2 of 25 Score: 0
(of possible 1 point)
The 80/10/10 rule asserts that a minority of causes, inputs,
or efforts tend to produce a majority of results, outputs, or rewards.
True

False

Question 3 of 25
Score: 0 (of possible 1 point)
The A-B-C priority system for organizational objectives
assigns the letter _______ for “should do” objectives.

A. A

B. B

C. C

D. A-B

Question 4 of 25
Score: 1 (of possible 1 point)
____________ occurs when a buyer perceives unique and
superior value in a product.

A.
Differentiation

B. Cost
leadership

C. Cost
focus

D. Focused
differentiation

Question 5 of 25
Score: 1 (of possible 1 point)
Companies cope with uncertainty by formulating courses of
action to achieve specified results, a process known as __________.

A. leading

B. organizing

C.
controlling

D. planning

Question 6 of 25
Score: 0 (of possible 1 point)
When a manager determines how to pursue long-term goals with
available resources, he or she is initiating _________ planning.

A. operational

B. intermediate

C. strategic

D. short-term

Question 7 of 25
Score: 1 (of possible 1 point)
A defender response to uncertainty can be successful as long
as its primary technology and narrow product line remain competitive.
True

False

Question 8 of 25
Score: 1 (of possible 1 point)
When two or more variables interact to produce an effect
greater than the sum of the effects of any of the variables acting
independently, the situation is know as __________.

A. state
response

B. effect
response

C. synergy

D. timed
effect

Question 9 of 25
Score: 1 (of possible 1 point)
Market synergy occurs when one product or service fortifies
the sales of one or more other products or services.
True

False

Question 10 of 25
Score: 0 (of possible 1 point)
Which organizations are easy to identify because they have a
reputation for aggressively making things happen rather than waiting for them
to happen?

A. defenders

B. prospectors

C. analyzers

D. makers

Question 11 of 25
Score: 1 (of possible 1 point)
Controlling is the comparing of actual performance with
prior plans, and then taking necessary action.
True

False

Question 12 of 25
Score: 1 (of possible 1 point)
Intermediate planning determines what contributions subunits
can make with allocated resources.
True

False

Question 13 of 25
Score: 1 (of possible 1 point)
It is a good idea to include a quantitative component in
stated organizational objectives.
True

False

Question 14 of 25
Score: 1 (of possible 1 point)
Decision making complexity is greatly increased when
technical specialists are consulted before making a decision.
True

False

Question 15 of 25
Score: 1 (of possible 1 point)
Tacit knowledge is personal, intuitive, and undocumented
information.
True

False

Question 16 of 25
Score: 1 (of possible 1 point)
Managers who are able to ____________ the degrees of
uncertainty are generally able to make better organizational decisions.

A. differentiate

B. associate

C. assess

D. disassociate

Question 17 of 25
Score: 0 (of possible 1 point)
The first step to sound organizational decision making is
__________.

A. monitor
results

B. follow
existing decision rules

C. assessment
of routine decision making

D. scan
internal and external situation

Question 18 of 25
Score: 0 (of possible 1 point)
Escalation of commitment occurs when an ineffective course
of action is immediately terminated without dedicating any further resources.
True

False

Question 19 of 25
Score: 1 (of possible 1 point)
All of the following are sources of complexity for today’s
decision makers except:

A. unintended
consequences

B. multiple
criteria

C. intangibles

D.
tangibles

Question 20 of 25
Score: 0 (of possible 1 point)
Individuals tend to make decisions faster and with better
results than do groups.
True

False

Question 21 of 25
Score: 1 (of possible 1 point)
Framing involves attaching a label to information so that
judgment is influenced.
True

False

Question 22 of 25
Score: 1 (of possible 1 point)
A ___________ exists when no reliable factual information is
available to facilitate decision making.

A. condition
of objective probabilities

B. condition
of uncertainty

C. condition
of risk

D. condition
of certainty

Question 23 of 25
Score: 1 (of possible 1 point)
One advantage of group-aided decision making is __________.

A. greater
pool of knowledge

B. social
pressure

C. goal
displacement

D. groupthink

Question 24 of 25
Score: 1 (of possible 1 point)
Routine decisions that follow past events contain a
condition of certainty.
True

False

Question 25 of 25
Score: 1 (of possible 1 point)
Factors such as customer goodwill, employee morale, and
increased bureaucracy are considered __________.

A. intangibles

B. tangibles

C. synergy

D. interdisciplinary
input

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