QUESTION
Which statement most accurately represents conflict to a nurse manager in an organization?
1. “Conflict allows for meaningful communication.”
2. “Nurse managers must avoid conflict for an organization to survive.”
3. “Departments must have cooperation in order for work to get accomplished.”
4. “Conflict does not allow for the organization to evolve.”
ANSWER:
Answer: 1
Rationale: Conflict is not always detrimental to a department or organization. It can lead to meaningful communication and help an organization move forward with changes advantageous to the organization. Conflict can also assist in getting work accomplished in a department, or between two or more departments.
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