QUESTION
Which example indicates a situation in which more than decision-making skills is indicated?
1. A nurse administrator needs to hold administrative staff meetings on a day when
most are available.
2. The Emergency Department nurse manager is contemplating how to best schedule
the staff to ensure coverage.
3. A nurse manager gets a report indicating that the narcotics count has been wrong three times in the past month.
4. A floor nurse needs to organize care activities for a team of clients for the day, including two surgeries and a discharge.
ANSWER:
Answer: 3
Rationale: Reporting the incorrect narcotics count is the only response in which a problem is indicated. This might require conflict-management skills in addition to decision-making skills. Scheduling the staff meetings, scheduling staff, and organizing care activities involve decision-making and not necessarily problem-solving skills.
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