Because of an increased risk of workplace violence, an urban medical c

QUESTION

Because of an increased risk of workplace violence, an urban medical center instituted a workplace violence prevention training program. All of the following are topics that need to be included except:

a. Risk factors that contribute to assault
b. Information on multicultural diversity
c. Approaches to dealing with individuals who have a stressful life
d. Ways of dealing with hostile persons

ANSWER:

ANS: C
Training topics include risk factors that cause or contribute to assaults; information on multicultural diversity to develop sensitivity to racial and ethnic issues and differences; and methods of dealing with hostile persons.