A nurse manager wanted to use the nominal group process as a team deve

QUESTION

A nurse manager wanted to use the nominal group process as a team development technique to help resolve conflicts on the unit. The nurse manager asked each staff member to state his or her goal, which the manager then wrote on a chalkboard for all to see.

What step of the nominal group process was the nurse manager using?
a.
Listing of ideas
b.
Round-robin sessions
c.
Serial discussions for clarification
d.
Preliminary vote

ANSWER:

ANS: B
During a round-robin session, each person in turn states one team performance goal, which is then written on a chalkboard or paper for all to see.