A group of staff nurses met in the hospital cafeteria. They decided to

QUESTION

A group of staff nurses met in the hospital cafeteria. They decided to write a letter to the nurse manager regarding the behavior of another staff member. In the letter, they planned to ask that the staff member be removed. This is an example of:

a. High morale
b. Burnout
c. Vertical violence
d. Horizontal violence

ANSWER:

ANS: D
Horizontal violence is dysfunctional behavior that includes antagonism, bullying, criticism, gossiping, scapegoating, undermining, and withholding information.