QUESTION
A staff nurse made a medication error. The nurse immediately filled out an incident report, called the doctor, and notified the nurse manager. The staff nurse’s self-awareness and the ability to function responsibly is an example of:
a. Productivity
b. Emotional intelligence
c. Empathy
d. High morale
ANSWER:
ANS: B
Goleman labels the ability to work with individuals and groups as emotional intelligence and identifies the five components of emotional intelligence as self-awareness, self-regulation, motivation, empathy, and social skills.
Place an order in 3 easy steps. Takes less than 5 mins.