According to Skinner’s positive reinforcement theory, a nurse manager

QUESTION

According to Skinner’s positive reinforcement theory, a nurse manager needs to evaluate whether the desired results were obtained or not. If the desired results were not obtained, what is the nurse manager’s first action?

a. Reassign tasks to different staff members
b. Assess the working environment for interference
c. Request staff to be reassigned to a different unit
d. Reduce the number of hours staff members work

ANSWER:

ANS: B
When desired results are not obtained, managers should analyze the situation. First, they should assess the working environment for interference.