QUESTION
A staff nurse was approached by a nursing assistant who wanted to give a report about a client’s condition. The nurse said, “I don’t have time to listen right now.” This is an example of:
a. Upward communication
b. Barrier to communication
c. Downward communication
d. Grapevine communication
ANSWER:
ANS: B
Time pressures, used as an excuse for not listening, are a barrier to communication.
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