The chief nursing officer decided that the nurse managers need a serie

QUESTION

The chief nursing officer decided that the nurse managers need a series of staff development programs on team-building through communication and partnerships.

She understood that the nurse managers needed to build confidence in ways of handling various situations. The greatest deterrent to confidence is:

a. Lack of clarity in the mission.
b. Lack of control of the environment.
c. Fear that one can’t handle the consequences.
d. Fear that the boss will not like one’s work.

ANSWER:

ANS: C
Fear of not being able to manage consequences undermines confidence and a sense of competency.