Based on Elizabeth’s insights and suggestions, you involve pharmacy, o

QUESTION

Based on Elizabeth’s insights and suggestions, you involve pharmacy, only to discover that the change in practice involves practice committees,

a medical practice committee, and concerns from administration about potential costs and safety of the proposed change to the IV protocols. The change process at this point is:

a. Linear.
b. Nonlinear.
c. Sabotaged.
d. Neutralized.

ANSWER:

ANS: B
Complex change involves nonlinear processes and a variety of strategies to negotiate influences on change. Complexity theories alter the traditional systems thinking approach by asserting that system behavior is unpredictable. This theory views change as emergent, nonlinear, and highly influenced by all individuals and subsystems in an organization.