An example of one strategy to improve participation in the change proc

QUESTION

An example of one strategy to improve participation in the change process by staff fitting the behavioral descriptions of laggards, early majority, late majority, and rejecters is to:

a. Encourage teamwork.
b. Transfer to a different unit.
c. Require attendance at staff meetings.
d. Delegate the roles and tasks of change.

ANSWER:

ANS: D
According to Rogers’s work, the individual’s decision-making actions pass through five sequential stages. The decision to not accept the new idea may occur at any stage. However, peer change agents and formal change managers can facilitate movement through these stages by encouraging the use of the idea and providing information about its benefits and disadvantages.