Planning is a process designed to achieve goals in dynamic, competitiv

QUESTION

Planning is a process designed to achieve goals in dynamic, competitive environments. As a new manager, what is the first step you will undertake to develop a strategic plan of action for a congestive heart failure program?

a. Search the environment to determine changes that may affect the organization.
b. Appraise the organization’s strengths and weaknesses.
c. Identify the major opportunities for and threats to the organization.
d. Identify and evaluate the various strategies available to the organization.

ANSWER:

ANS: A
Assessment of the external environment is the first step in the strategic planning process.