If you are supporting the steps in the AHRQ document “Five Steps to Sa

QUESTION

If you are supporting the steps in the AHRQ document “Five Steps to Safer Health Care,” you would ensure that:

a. Patients are actively encouraged to make decisions related to care.
b. Rules and decisions are made through centralized processes.
c. You monitor the performance of each staff member closely.
d. Preference is given to increasing staff numbers rather than staff credentials.

ANSWER:

ANS: A
The Agency for Healthcare Research and Quality (AHRQ) outlines “Five Steps to Safer Health Care,” which suggests that safe, patient-centered care is facilitated by assisting patients to become active partners in their own care.