A local hospital noticed a large amount of ventilator-acquired pneumon

QUESTION

A local hospital noticed a large amount of ventilator-acquired pneumonias when reviewing patient charts. The hospital devised a plan to try to reduce the number of pneumonias and implemented interventions to reduce the rate.

Data was collected after 6 months to see if the changes were successful, and the hospital realized a reduction in ventilator-acquired pneumonia rates by 25%. Whose quality-improvement approach did this hospital implement?

A) Joseph Juran
B) W. Edwards Deming
C) Phillip Crosby
D) Toyota

ANSWER:

B