A long-standing group therapy meeting has been in process for 1/2 hour

QUESTION

A long-standing group therapy meeting has been in process for 1/2 hour when a member arrives late. Another member says, “I thought we agreed as a group to come on time.” This statement represents which of the following?

a. Regulation
b. Law
c. Role
d. Norm

ANSWER:

ANS: D
Group norms refer to the unwritten behavioral rules of conduct expected of group members. Norms provide needed predictability for effective group functioning and make the group safe for its members. There are two types of group norms: (1) universal and (2) group specific. Universal norms are stated behavioral standards, which must be present in all groups for effective outcomes. Examples include confidentiality, regular attendance, and not socializing with members outside of the group. Unless group members can trust that personal information will not be shared outside the group setting (confidentiality), trust will not develop. Regular attendance at group meetings is critical to group stability and goal achievement. Personal relationships between group members outside of the group threaten the integrity of the group as the therapeutic arena for the group’s work. Group-specific norms evolve from the group itself in the storming phase. They represent the shared beliefs, values, and unspoken operational rules governing group function. Examples include tolerance for latecomers, use of humor or confrontation, and talking directly to other group members rather than about them. Regulation, law, and role are not examples of behavioral standards set by the group.