When communicating with a client, which of the following best demonstr

QUESTION

When communicating with a client, which of the following best demonstrates the use of nonverbal communication?

a. Ignoring nonverbal cues
b. Holding the client’s hand
c. Conversing with the client
d. Using incongruent nonverbal behaviors

ANSWER:

ANS: B
Skilled use of nonverbal communication through [therapeutic] silences, use of congruent nonverbal behaviors, body language, touch, proximics, and attention to client nonverbal cues such as facial expression can improve the relationship and build rapport with a client. Conversing with the client is an example of verbal communication.