Open shift management: a. refers to a theory of peer-based leadership

QUESTION

Open shift management:

a. refers to a theory of peer-based leadership in which no single person is in charge.
b. forecasts openings in the schedule using predictive models.
c. refers to a form of scheduling expediency in which staff qualifications are not considered when making scheduling assignments.
d. is a form of web-based self-scheduling.

ANSWER:

ANS: D
Open shift management uses web-based technologies to allow employee self-scheduling. Other terms used include shift bidding systems. These systems allow employees to sign up for open shifts over the Internet.