Prab was promoted to a managerial position six months ago and is condu

QUESTION

Prab was promoted to a managerial position six months ago and is conducting her first performance appraisals. She is committed to developing her employees and wants to do an excellent job counseling them in their appraisals.

Which of the following should Prab NOT do?
A) discuss facts about performance and desired improvements
B) treat each employee with respect
C) solicit employees’ ideas to enhance their performance
D) speak in an authoritative, critical tone
E) take a problem-solving approach to performance deficits

ANSWER

Answer: D
Explanation: D) When giving feedback, managers should avoid criticism and not use the word wrong or similar judgmental words.