Which of the following, if true, most strongly supports recommending t

QUESTION

Which of the following, if true, most strongly supports recommending the use of behavior modeling as a cost-effective solution?

A) The training center has the capability to shoot video footage of managers demonstrating basic skills, which could be screened in such workshops.
B) Behavior modeling is widely used in various industries.
C) Employees rated a trial workshop using behavior modeling as enjoyable.
D) Follow-up studies show that the effects of behavior modeling on actual job performance are difficult to quantify.
E) Productivity in most divisions is uneven, with some workers doing much better than average and others doing less well.

ANSWER

Answer: E
Explanation: E) The essential strategy of this form of training involves showing employees a way of carrying out a task, then asking them to imitate it. So Choice E is a simple and cost-effective move, since excellent models already exist in most divisions. Choice A also supports the move, but only if the managers chosen as models are, in fact, effective examples of the behavior the company wants to encourage. The fact that a training program is widely used (Choice B) or is enjoyable (Choice C) does not make it an effective solution to the firm’s problems. Choice D undercuts this recommendation by conceding that metrics supporting its use would be hard to provide.