QUESTION
Vroom’s expectancy theory states that employees will do what they can do when they want to do it. What three questions does Vroom say people ask themselves to determine their willingness to do something?
What will be an ideal response?
ANSWER
Answer:
1. Will I be able to accomplish a certain task?
2. If I accomplish the task, what is the reward?
3. How much do I want the reward?
Explanation: Vroom states that people conduct assessments or calculations to decide whether to work on a task. Taking the form of three questions, the calculations are labeled expectancy (ability to do the task), instrumentality (reward for doing the task), and valence (desirability of the reward).
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