As operations manager for a tool manufacturer, Monty needs to substant

QUESTION

As operations manager for a tool manufacturer, Monty needs to substantially improve the quality of the company’s products. He has decided to give team members more responsibility, stimulating work, and chances for advancement.

What approach is Monty using to motivate staff to improve performance?
A) job rotation
B) job expansion
C) job enlargement
D) job simplification
E) job enrichment

ANSWER

Answer: E
Explanation: E) Job enrichment consists of creating a job with motivating factors such as recognition, responsibility, achievement, stimulating work, and advancement.