Which of the following is NOT a component of total quality management

QUESTION

Which of the following is NOT a component of total quality management (TQM)?

A) Continuous improvement is considered a priority.
B) Every employee needs to be involved.
C) Companies learn from customers, and their employees learn from other employees.
D) TQM companies work only with other TQM companies.
E) Accurate standards are used to identify and eliminate problems.

ANSWER

Answer: D
Explanation: D) TQM companies working only with other TQM companies is not one of the four components of TQM.