Saul runs a hotel. He wants to set up a computer system that can ident

QUESTION

Saul runs a hotel. He wants to set up a computer system that can identify individual customer needs, tell him when a reservation has come in,

let him know when the customer has checked in and all needs have been met, and then let him know when payment has been received. Which system should Saul set up?
A) just-in-time inventory control
B) materials requirement planning
C) enterprise resource planning
D) a PERT chart
E) a Gantt chart

ANSWER

Answer: C
Explanation: C) Enterprise resource planning is concerned with a firm’s entire enterprise. It is a computer-based system that collects and provides information about a company’s entire enterprise, including identifying customer needs, receipt of orders, distribution of finished goods, and receipt of payment.