Rosa is the owner of a small company that sells musical instruments an

QUESTION

Rosa is the owner of a small company that sells musical instruments and related supplies. Rosa has four departments set up: shipping, receiving, sales, and accounting. What kind of divisional structure does Rosa use?

A) geographic regions
B) work processes
C) industries
D) products
E) customer groups

ANSWER

Answer: B
Explanation: B) A variant on the functional division, process divisions group activities around work processes. Rosa has four processes represented: shipping, receiving, sales, and accounting.