How might an effective manager best choose a plan of action when makin

QUESTION

How might an effective manager best choose a plan of action when making a decision?

A) by generating a list of pros and cons and choosing based on the list
B) by using the results of a survey that was sent to key customers who will be affected
C) by sending a feedback form to customers after the plan has been executed
D) by creating only one plan with no alternatives so it has to work
E) by reviewing what other managers have done in the same situation and doing the same

ANSWER

Answer: B
Explanation: B) An effective manager will consider the effects on customers before taking a certain action. Any proposed solution has to be evaluated under current circumstances.